Student Services Feedback Form

Feedback enables us to maintain and improve the quality of our services to students and graduates. Please be honest and tell us what we could improve.

Careers Feedback Form

Please complete the Careers Feedback Form below:

Our aim is to offer you a one stop service to help you progress to a successful future. Whatever stage of studies you are at, or whatever career you aspire to, we can help, guide and advise you.

You may select multiple answers to this question.
You may select multiple answers to this question.
Excellent progressLots of progressAverageSlight progressNo ProgressNot needed today
How else might we help you when looking for work, considering your career or employability?
This would be to help us spread the word about how Careers can help students, staff and graduates.

Financial Support Team Feedback Form

Please complete the Financial Support Team Feedback Form below:

Our aim is to provide financial assistance to students, to enable them to continue their studies.

Very GoodGoodOkPoorVery Poor
Service from staff face to face
Response from telephone/email enquiries
Accessibility to information
How easy to use was the application form
Assessment waiting time
Website
Please select at least one answer(s)

The i Feedback Form

Please complete the <i> Feedback Form below:

Our aim is to help students make the very best of their time at UCLan by providing a high-quality information and support service, which is accessible to all.

Very GoodGoodOkPoorVery Poor
Kiosk queuing system
Waiting time
Customer service
Resolution of query

Wellbeing Feedback Form

Please complete the Wellbeing Feedback Form below:

Our aim is to offer a range of support to assist you in overcoming any barriers during your learning journey and to fulfil your potential.

The Safety Feedback Form

Please complete the Safety Feedback Form below

We aim to maintain the UCLan Campus as a safe place to study and to live.

Very GoodGoodOkPoorVery Poor
What is your perception of safety on campus?
How visible are the security staff on campus?
How effective has the response from security staff been?
How prompt has the response from security staff been?
How would you rate the helpfulness of security staff?

The Accommodation Feedback Form

Please complete the Accommodation Feedback Form below

We aim to offer an accommodation service that enhances your student experience whilst at UCLan.

Very GoodGoodOkPoorVery Poor
How would you rate your accommodation as a safe place to live?
How would you rate your accommodation as a comfortable place to live?
How would you rate your accommodation as affording you value for money?

The Inclusive Support Feedback Form

Please complete the Inclusive Support Feedback Form below:

Our aim is to make sure that students that attend have all the reasonable adjustments in place to feel included whilst studying at UCLan.

Very GoodGoodOkPoorVery Poor
Mobility Student Ambassadors
Notetakers
Interpreters
Inclusive Support Advisers
Captioning Service
UCLan Book Share Service
• External Support e.g. Assistive Technology/Randstad/Clear Links etc

Further Inclusive Support Questions

YesNo
Were you able to access the information you required independently?
Have your reasonable adjustments been put in place?
Were our staff empathetic to your needs?
Were you listened to if things weren't in place?
Did you have all the materials you needed for your course?
Can you access university systems effectively?
Were you able to access your adviser quickly enough?

Service Contact Details

We have included each of the services contact details below:

ACCOMMODATION

Website: uclan.ac.uk/accommodation
Phone: 01772 892529
Email: studentaccommodation@uclan.ac.uk

FINANCIAL SUPPORT

Website: uclan.ac.uk/finance
Phone: 01772 892583
Email: financialsupport@uclan.ac.uk

SAFETY

Website: uclan.ac.uk/safety
Phone: 01772 892068
Email: security@uclan.ac.uk

WELLBEING

Website: uclan.ac.uk/wellbeing
Phone: 01772 895000
Email: wellbeing@uclan.ac.uk

THE <i>

Website: uclan.ac.uk/the-i
Phone: 01772 895000
Email: thei@uclan.ac.uk

CAREERS

Website: uclan.ac.uk/careers
Phone: 01772 895858
Email: careers@uclan.ac.uk